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FAQs

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Can two people listen at the same time?

xDSD Gryphon
Yes, when not in Line-In mode, 4.4mm Pentaconn and 3.5mm sockets on both sides output audio simutaneously. However, iEMatch is only applies to the sockets on the side with the…
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Does it work without a battery?

iDSD Diablo micro iDSD Black Label micro iDSD Signature xDSD Gryphon
By taking out the battery, the device will continue pushing power into the board instead of the battery, which will cause the device to malfunction.
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How do I reset the GAIA app?

Bluetooth
GO blu NEO iDSD xDSD Gryphon ZEN Air Blue ZEN Blue ZEN Blue V2
Please unpair all Bluetooth devices from the iOS device and restart. This will clear their cache and enable connectivity without interference.
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How is it better than xDSD and xCAN?

xDSD Gryphon
xDSD Gryphon supports advanced features including: Ultra-Res (PCM 32/768, 24?/192, DSD512, MQA decoder 384) Advanced 96kHz Bluetooth 5.1 QCC5100 chipset, HD Bluetooth formats Purewave balanced design (from Neo and Diablo),…
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How it is possible that the DSD1793 can work up to 32 Bit / 786 kHz?

hip-dac hip-dac Gold hip-dac2 iDSD Diablo iDSD Diablo-X NEO iDSD xDSD Gryphon ZEN Air DAC ZEN DAC ZEN DAC Signature ZEN DAC Signature V2 ZEN DAC V2 ZEN One Signature
Question:-  Can you explain how it is possible that the DSD1793 can work up to 32 Bit / 786 kHz.  The data sheet says it is only 24 Bit /…
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How to prolong battery life-span?

Charging Power
GO blu hip-dac hip-dac Gold hip-dac2 hip-dac3 iDSD Diablo iDSD Diablo 2 iDSD Diablo-X xCAN xDSD xDSD Gryphon
Charge to ~80% by checking the on-screen Charge indicator or Charge Port LED ( see manual for more information on the colour description). Once around 80% remove the charge power…
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How to reset?

xDSD Gryphon
With USB power unplugged, hold down the XSpace/XBass button while turning on the unit will factory reset the device.
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How to unbrick Gryphon?

xDSD Gryphon
For firmware v1.07 1. Hold power down in an attempt to turn it on (you would have done that by now). 2. Unit may feel slightly warmer than other units.…
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iEMatch- what is it for?

xDSD Gryphon
iEMatch is our proprietary tech to reduce hiss from IEMs due to their having too much gain. The attenuation is up to -12dB.
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My battery is swelling, what can I do

Charging
GO blu hip-dac hip-dac Gold hip-dac2 hip-dac3 micro iDSD micro iDSD Black Label micro iDSD Signature xDSD xDSD Gryphon
A swelling battery is likely caused by improper use. To prevent a battery from bloating, we suggest making sure that the device isn’t overheating and that it is kept in…
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Q: How to make a LINE out?

Analogue DAC Digital
Digital Technical
xDSD Gryphon
A: On the 3.5mm HP output, use at a setting between 0dB to -3dB for lowest distortion. Lowest distortion is at 0dB to -3dB, depending on how high the digital…
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What class of amp does it use?

iCAN Phantom iDSD Diablo iDSD Diablo 2 iDSD Diablo-X Pro iCAN Pro iCAN Signature xCAN xDSD Gryphon ZEN Air CAN ZEN CAN ZEN CAN Signature ZEN CAN Signature 6XX ZEN CAN Signature HFM ZEN CAN Signature MZ99 ZEN CAN Signature MZ99 & Meze 99 Classics ZEN Signature Set 6XX ZEN Signature Set HFM ZEN Signature Set MZ99
We use an AB class amp for all of our products. Please visit this site for more information on AB class amps: https://www.electronics-tutorials.ws/amplifier/class-ab-amplifier.html  
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What is Gryphon?

xDSD Gryphon
xDSD Gryphon is our newest portable DAC that supports multiple inputs and outputs. For additional details, please check out Gryphon webpage on our website.
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What is XBass II with Bass & Presence

xDSD Gryphon
XBass II denotes you have the option to perfectly fine-tune the bass frequency response. Bass – is low bass and Presence is mid-bass. Please adjust as you like to get…
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